Ordering Enquiries
CONTACTING CUSTOMER SERVICES:
(Distribution & customer services are handled by The Book Service (TBS). US and Canadian orders are handled by Random House Inc. - for addresses see below)If you have a question about an order you have already placed:You can make an enquiry about an outstanding order or check your order history via
MY OSPREY.
To review the items you have ordered or to check on the status of any outstanding shipments simply follow the link above and click on the 'View details' link of the order you are interested in. If, having reviewed the details of your order, you need to contact Customer Services, click on the 'Make an enquiry' link at the top of that page.
For all other sales related queries:
USA and Canada:
UK, Europe and rest of World:
Distribution & Customer services in the UK, Europe and the Rest of the World are handled by TBS:
TBS (The Book Service)
Frating Distribution Centre
Colchester Road
Frating Green
Colchester
Essex CO7 7DW
UNITED KINGDOM
Distribution & Customer services in the US and Canada are handled by Random House Inc:
Osprey Direct
Random House Customer Service
400 Hahn Road
Westminster
MD 21157
USA
Trade Enquiries
Trade Customers
UK, EUROPE and REST OF WORLD:
General Enquiries
Head Office UK
If you wish to contact Sales and Marketing, Editorial, Production and Design, Finance, Rights & Licensing or Osprey website.
Osprey Publishing
Midland House
West Way
Botley
Oxford OX2 0PH
UNITED KINGDOM
Tel: +44 (0)1865 727022
Fax: +44 (0)1865 242009
Opening Hours:
Mon to Fri: 8:30AM – 5:30PM
Find the Osprey office.
(Please note: These are the business premises of Shire Publications. There is no retail outlet at this address. Please make an appointment if you need to visit our offices.)
Office hours:
0900–1700hrs GMT – Monday–Friday
Authors and ArtistsIf you wish to contact Osprey authors or artists, or to find out how to become a contributor
Contacting authors and illustratorsWe do not disclose the contact details of Osprey contributors directly to the public, though we can forward correspondence regarding Osprey titles to the authors. If you wish to contact our authors or illustrators, please send a letter to the Editorial department at our Head Office in the United Kingdom or email
editorial@ospreypublishing.com. Our editors will be happy to forward your correspondence to the authors and artists concerned.
Writing for OspreyOsprey is delighted to consider new title proposals for our established series, although we do NOT accept unsolicited manuscripts.
If you would like to propose a title for publication, please submit a short synopsis of not more than 2,000 words to the following address:
Commissioning Editor
Editorial Department
Osprey Publishing
Midland House
West Way
Botley,
Oxford
OX2 0PH
United Kingdom
Alternatively you can email your synopsis to:
editorial@ospreypublishing.comA synopsis should comprise a brief overview of the nature of your proposal and outline of chapter headings and content; a list of available source material on which the research will be based; and sample copies of illustrations that will accompany the title or article, together with details of where others will be obtained from.
Please note that there is no need to delve into the depths of the subject at this stage, as the synopsis serves only to give us an introduction to the proposed title. Should the synopsis be suitable and of good quality, further details can be requested and discussed. While we cannot guarantee to publish any submitted proposals, we will certainly give each one our full consideration.
Publishing Services for Organizations
If your organization, regiment or society is interested in commissioning an illustrated book in an Osprey series style or any other format, please call or write to our Custom Publishing division at the UK Head Office.
Further details can be found on our website: www.ospreycustompublishing.com
Or email laura.callaghan@ospreypublishing.com