Dear Osprey Customer,
In order to comply with recent PCI legislation, we've been legally obliged to change the way in which our website processes payment card information.
As a result, all the card data previously stored on the website will no longer work, and you will have to re-enter your card information in order to make a purchase. The easiest way to do so is to go into My Account and delete the card details in the Payment Methods section. Then when you go to make a purchase, you should be asked to enter your card details during the basket process.
We're sorry for the inconvenience that this will cause, but you will only have to re-enter details once. After that, the system will work as before.
In return, your card details will be safer than ever.