We have a bit of grovelling to do...
Some people had problems purchasing books online just prior to and during black Friday. This mainly involved ebooks, and the 25% discount or lack thereof. We apologise to all those who had this difficulty. This is a website issue, which we have tried to sort out - sadly to no avail.
However, we will have everything running smoothly by Monday morning, so everybody will have their discounts honoured and will receive their products by then.
If you come into any more trouble, please let us know through the 'My Account' feature on the website.
Once again, we are very sorry for all hold-ups - please bear with us!